Privacy Polciy

Privacy Policy

Last Updated: February 2, 2025
3 Family Group LLC DBA 100ECom

At 100Ecom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our site or services.

1. Information We Collect

We collect information to provide you with the best possible experience. The information we collect includes:

a) Personal Information

•       Name

•       Email address

•       Phone number

•       Company details (if applicable)

•       Any other information you provide when you fill out forms, request services, or communicate with us.

b) Usage Data

•       IP address

•       Browser type and version

•       Pages visited on our site

•       Time and date of your visit

•       Time spent on pages

•       Device identifiers and other diagnostic data.

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track your activity on our website and hold certain information to improve your experience. Cookies are small data files stored on your device.

2. How We Use Your Information

We use the information we collect for various purposes:

•       To provide and maintain our services

•       To process your requests and transactions

•       To improve and personalize your experience on our website

•       To communicate with you, including responding to inquiries and providing updates

•       To analyze website usage and improve functionality

•       To detect, prevent, and address technical issues or security concerns

•       To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

•       Service Providers: Trusted third parties who help us operate our website and provide services (e.g., payment processors, hosting providers). They are bound by confidentiality agreements.

•       Legal Compliance: If required by law or to protect our rights, we may disclose your information.

•       Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred as part of that transaction.

•       SMS Opt-in Data: Phone numbers collected for SMS communications are never sold, rented, or shared with third parties or affiliates for marketing purposes.

4. SMS Communications

We collect phone numbers to send SMS messages to users who have explicitly opted in through our website forms. By providing your phone number and checking the consent box, you agree to receive SMS communications from 3 Family Group LLC.

SMS Program Details:

•       Message frequency varies based on your interactions with our services.

•       Message & data rates may apply.

•       Reply STOP at any time to opt out of SMS messages.

•       Reply HELP for assistance or contact us at [email protected].

We do not sell, rent, share, or disclose your phone number or SMS opt-in information to third parties, affiliates, or partners for marketing purposes. SMS consent data is never shared with third parties.

5. Your Data Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you have rights regarding your personal information:

•       Access: You have the right to request a copy of your personal data.

•       Correction: You may request corrections if your information is inaccurate or incomplete.

•       Deletion: You can request that we delete your personal data.

•       Restriction: You may ask us to restrict the processing of your data.

•       Objection: You may object to our use of your data for direct marketing purposes.

•       Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Cookies and Similar Technologies

We use cookies to:

•       Analyze site traffic and usage

•       Personalize content

•       Remember your preferences

You can control cookie settings in your browser or device. If you disable cookies, some parts of our website may not function properly.

9. Third-Party Links

Our website may contain links to other sites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to delete it.

11. Changes to This Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

•       Email: [email protected]

•       Phone: +251 453 3222